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Ready to get bold? Explore the possibilities with us.

In today’s fast-paced world, perception is reality. On average, you only have a mere 7 seconds to capture someone’s attention through any marketing tactic. According to the Harvard Business Review, your long-term success depends on winning the attention of others. What sets most successful businesses apart is an ability to capture others’ attention visually and through the written word. These businesses understand that if no one is paying attention to them in a meaningful way, no one will invest in their products or services. Steve Rubel, chief content strategist at Edelman (one of the world’s leading global communications firms), says it best. “Attention is the most important currency that anybody can give you,” he says. “It’s worth more than money, possessions or things.”

So, we ask, what perception are you giving your clients or customers? Are you taking your marketing seriously? Have you paid real attention to your message and look? Does your marketing make an impact?

Lucky for you, Minute Print is here to help. Through our “Be Bold” campaign, our talented staff is committed to bringing your company’s brand to life through exceptional customer service, impeccable design, and the highest quality printing services.

Wondering what this means exactly? It means we’re here to get the job done no matter what it takes. We’re asking you to trust our bold approach to your marketing. Whether it be a flyer or brochure, or a simple business card, we believe every element of your company’s identity is critical in the eyes of your audience. Our experienced design and print team will work directly with you to make sure every aspect of a project is handled with a strategy that aligns with your business goals.

The amazing part is that our talents and abilities are matched with unparalleled efficiency. We have the manpower and ability to be detail-oriented while still delivering a flawless product. Armed with a vision for our customers, along with the most advanced technology in the printing industry, our team thrives on a pure boldness for innovation that prevails in everything we do.  

Are you ready to get bold with your marketing? Explore the possibilities with Minute Print and let our team bring your brand to a whole new level.   

 

Marketing to Existing Customers

Marketing to Existing Customers

In the marketing world, businesses tend to place a heightened emphasis on customer attraction and acquisition. Naturally, we want to attract new consumers and bring them on the team. However, marketing efforts don’t end once potential clients sign on as customers. Instead, marketing continues as customers continue to buy the product or service. When businesses fail to market to existing customers—and only focus on bringing in new ones—they leave money on the table, and can end up losing loyal customers. 

Consistently engaging current customers through marketing efforts will undoubtedly have a positive impact on business goals later on, including increasing revenue through the sales of additional products and services. So, we came up with a few ideas for how businesses can continue to market to existing customers.

1. Know the customers’ data.
The first step in marketing to existing customers is knowing their data. Who are your target customers? What do they buy? How much do they spend? How often do they shop? What motivates your customers to buy? Take advantage of a customer relationship management (CRM) system in order to better track customers’ data for the future. When you know your customers better, you’ll have an easier time connecting with them.

2. Stay top-of-mind.
After customers’ first purchase with the business, it can be easy for you to fall by the wayside without the proper marketing techniques. Instead, stay top-of-mind with existing customers by utilizing regular communication. Send customers print or email newsletters as an ongoing reminder about the business. Include discounts or coupons when applicable, or inform them of new products and services the business introduces. By continuing to market to current customers, you can stay top-of-mind for any future purchases they need.

3. Follow up post-sale.
For some businesses, a post-sale follow-up is the perfect way to market to existing customers. For B2B customers, service businesses or large purchase businesses, be sure to follow up with the customer at an appropriate time and see how things are going with the new product or service. For instance, a landscaping company might check in with a customer two weeks after the project and see how he or she is enjoying their new lawn. Intentionally following up and keeping in touch with customers is a great way to continue to market to them.

4. Ask their opinions.
You could even market to existing customers by getting them involved and asking opinions on developing new products or services. Ask how they enjoyed their last experience with the business, and any new things they would add or change about the company and what it provides. Invite your customers “inside” the business by getting their input on new developments. Not only will customers feel more involved and engaged, but they will also create a stronger relationship and loyalty for the future.

5. Start a loyalty program.
Speaking of loyalty, one of the best ways to market to existing customers is through a customer loyalty program. Loyalty programs can work for almost any business. Customers can start out by receiving small rewards for smaller purchases, then move to bigger rewards the longer they stay with the company and the larger purchases they make. Keep your loyalty program simple and easy to understand, and customers will keep coming back time and time again because they feel valued.

While marketing might seem like it’s only for new clients, the most successful businesses integrate their marketing strategies throughout every level of customer. Use these tactics to continue to market to your existing customers and see how the business can grow.
 

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